Frequently Asked Questions

Orders & Custom Sets

Q: Do you offer fully custom press-on nail sets?

A: Yes! We specialize in custom handmade press-on nails inspires by your ideas, aesthetics, colors and themes. You can send inspiration photos, color palettes, or detailed design requests through the custom order form.

Q: Can I request anime or game inspired nail sets?

A: Yes! We love creating anime, gaming, fantasy, gothic, and themed custom nail sets. Feel free to send inspiration photos, characters, color palettes, aesthetics, or specific ideas when placing your Custom Handmade Press-On Nail Order.

Q: Do you sell pre-made nail sets?

A: We currently offer custom sets and pre-made designs. All pre-made designs are made to order and carefully created with your nail size to ensure a perfect fit.

Q: Can I make changes after placing my order?

A: Please contact us as soon as possible if you need to make changes. Once processing has started, changes may not be possible.

Q: Will my nails look exactly like the inspiration photo?

A: Inspiration photos are used as reference for the overall style, theme, colors, and aesthetic of your set. We do not directly copy or recreate other artist's designs. Instead, we create original handmade sets inspired by your references using our own artistic style and techniques.

Sizing

Q: How do I know my nail sizes?

A: We highly recommend ordering a Sizing Kit before purchasing a nail set. This helps ensure the best fit possible. Or you can size your nails in mm and choose one of our standard sizes

Q: Can I use measuring tape instead of a Sizing Kit?

A: Yes! We offer standard sizes as well as custom sizes. If you use a measuring tape please make sure that you use the millimeter sizes.

Q: What happens if I order the wrong size?

A: Customers are responsible for submitting the correct nail sizes. We are not responsible for sizing issues if incorrect sizes are provided.

Q: Do I need a new Sizing Kit for different nail shapes?

A: Yes. Different shapes and lengths can fit differently depending on the style.

Shipping & Processing

Q: How long does processing take?

A: Processing times vary depending on order volume and design complexity. Currently processing times are listed on the product page.

Q: Do you ship internationally?

A: At this time, we only ship within the United States.

Q: How long does shipping take after my order is completed?

A: Shipping times depend on the shipping method selected at checkout and carrier delays.

Q: My package says delivered but I can't find it.

A: Once packages are shipped, we are not responsible for carrier delays, lost packages, or stolen mail. Please contact your local post office or shipping carrier for assistance.

Application & Wear

Q: How long do press-on nails last?

A: Wear time depends on application method and daily activities. With proper prep and application, sets can last anywhere from a few days to over 2 weeks.

Q: Are press-on nails reusable?

A: Yes! Many sets can be reused if removed carefully and cleaned properly after wear.

Q: Do orders come with an application kit?

A: Yes! All handmade press-on nail set orders include one free Nail Care Prep Kit.

Q: How do I apply my press-on nails?

A: Application instructions are included with your order. Proper prep is important for the best wear and retention.

Returns, Refunds & Issues

Q: Do you accept returns or exchanges?

A: Due to the custom and handmade nature of our products, we do not accept returns or exchanges. For hygiene and sanitary reasons, all sales are final once shipped.

Q: What if there's an issue with my order?

A: Please contact us within 48 hours of delivery if there is an issue with your order. Include clear photos and your order number when reaching out.

Q: Can I cancel my order?

A: Orders may only be canceled within a limited timeframe after purchase. Once production begins, cancellations are not guaranteed.

Extras & Mystery Items

Q: Do you include freebies?

A: Yes! Every order may include small surprise freebies as a thank you for supporting our shop.

Q: What are mystery items or capsule products?

A: Mystery items are surprise products curated around specific themes, aesthetics, or collections. Contents may vary and are part of the fun!

Q: Will mystery items always be the same?

A: Nope! Mystery products may change between launches, seasons, or collections.

Contact

Q: How can I contact you?

A: If you have any questions, concerns, or issues with your order, please contact us through email: care.sakurakissboutique@gmail.com

Please include your order number if possible when reaching out so we can assist you faster.

How Our Design Tiers Work

At Sakura Kiss Boutique, we offer five design options to help bring your dream nails to life! Each option is based on the level of detail, techniques, and time required to create your custom design.
Your custom nail pricing is determined by your chosen shape and length, design tier, and any optional add-ons.

From simple solid colors to detailed hand-panted artwork, our tier guide will help you find the perfect style for your unique nails!

Not sure which tier to choose? Feel free to message me with your inspiration photos or ideas on social media or my email.

Seedling- Solid Colors Only

Simple, beautiful, and timeless!

Seedling is perfect for those who love classic solid-color nails without additional artwork. Choose your favorite colors to create a clean, elegant look that's uniquely yours.

Designs include:

-Single or multiple solid colors

-Solid glitter gel polish

-Simple color combinations without patterns

Tier 1- Petal

A touch of crativity!

Petal is perfect for those who love simple yet charming nail art! This tier adds a little personality to your nails with beautiful, minimal designs and delicate details.

Designs Include:

-Basic French Tips

-Simple stripes and polka dots

-Simple color blocking

-Simple two-color ombre

-Basic single color Aura effects

-Simple hearts and accent designs

-Sheer and Jelly effects

Tier 2- Blossom

Let your creativity blossom!

Blossom is perfect for those who love playful patterns, beautiful details, and specialty nail art! This tier features moderately detailed designs and techniques that require extra time, creativity, and precision.

Designs Include:

-Basic Cat Eye and Velvet Cat Eye effects

-Animal prints: Leopard, Cow, and Zebra prints

-Multi-color Ombre

-Simple Marble or Blooming designs

-Checkerboard and plaid patterns

-Decorative French Tip variations

-Moderate hand-painted details

Tier 3- Bloom

Let your creativity Bloom!

Bloom is perfect for those who love unique, unique nail art with a little extra detail! This tier features creative combinations of designs, layered techniques, and more detailed hand-painted artwork to bring your nail inspiration to life.

Designs Include:

-Layered or multi-color Cat Eye designs

-Detailed marble or blooming effects

-Detailed flames, stars, and abstract patterns

-Layered Ombre and Aura combinations

-Multiple coordnated nail art techniques

-Simple lettering or initials 

-Mixed designs featuring different patterns across the set

Tier 4- Flourish

Let your creativity flourish!

Flourish is perfect for those who love detailed, expressive, and personalized nail art! This tier features intricate hand-painted designs, creative combinations, and artistic details that bring your unique vision to life.

Designs Include:

-Detailed hand-painted artwork and themed designs

-Personalized lettering and multiple words

-Intricate patterns and illustrations

-Multiple unique designs thoughout the set

-Complex combinations of nail art techinques